If you've encountered the error message (0x80071ac5) while trying to perform a System Restore in Windows 10, you are not alone. This error can be frustrating, especially when you're trying to roll back your system to a stable state. In this article, we'll explore the problem, provide solutions, and offer helpful tips to ensure a smoother experience with System Restore.
Understanding the Error: (0x80071ac5)
The error code (0x80071ac5) typically indicates that there is a problem with the volume or partition where System Restore is attempting to create a restore point or access a previous one. This issue can stem from several underlying causes, including disk corruption, file system errors, or problems with the Windows Volume Shadow Copy Service (VSS).
Original Problem Code
Error Message: 0x80071ac5
Solutions to Fix Error (0x80071ac5)
1. Run Check Disk Utility (CHKDSK)
One of the most common solutions to this problem is to run the CHKDSK utility to check for and repair file system issues on your hard drive.
Steps:
- Open Command Prompt as Administrator:
- Press
Windows + X
and select Command Prompt (Admin).
- Press
- Type the following command and press Enter:
chkdsk /f /r
- You may be prompted to schedule the scan on the next system restart. Confirm it by typing
Y
and reboot your computer.
2. Check Volume Shadow Copy Service
Ensure that the Volume Shadow Copy Service is running properly, as it's crucial for System Restore functionality.
Steps:
- Press
Windows + R
to open the Run dialog box. - Type
services.msc
and hit Enter. - Locate Volume Shadow Copy in the list.
- Right-click on it and select Start if it is not running, or Restart it if it is already running.
3. Disable Third-Party Security Software
Sometimes, third-party antivirus or security software can interfere with System Restore. Temporarily disable any security software and try the restore operation again.
4. Run System File Checker (SFC)
Corrupted system files can lead to restore failures. Running the System File Checker can help resolve these issues.
Steps:
- Open Command Prompt as Administrator.
- Execute the following command:
sfc /scannow
- Wait for the process to complete and follow any instructions provided.
5. Using Windows Recovery Environment
If none of the above solutions work, you can try accessing the Windows Recovery Environment (WinRE) and perform a system restore from there.
Steps:
- Restart your computer.
- As it starts up, press and hold the
F8
key (or the corresponding key for your system) until you see the Advanced Boot Options menu. - Select Repair Your Computer and follow the prompts to access System Restore.
Conclusion
Encountering the (0x80071ac5) error during System Restore can be a significant hurdle, but with the right troubleshooting steps, you can effectively resolve the issue. By running tools like CHKDSK and SFC, ensuring critical services are operational, and potentially addressing any conflicts from third-party applications, you can get your system back to a stable state.
Additional Resources
Tips for Future System Stability
- Regularly create System Restore points to avoid data loss.
- Keep your operating system and drivers updated.
- Consider creating a full system backup as an additional safety measure.
By following these guidelines and solutions, you can confidently tackle the (0x80071ac5) error and enhance your Windows 10 experience.