Original Problem Statement: "Remote Desktop Connection Manager won't save domain\username when remote computer doesn't allow saved credentials."
Remote Desktop Connection Manager (RDCMan) is a powerful tool for managing multiple remote desktop connections, especially when handling various servers. However, many users encounter a frustrating issue where RDCMan fails to save the domain and username when connecting to a remote computer that does not permit saved credentials. This article provides clarity on the problem, as well as solutions and best practices for managing remote connections more effectively.
Understanding the Problem
The inability of Remote Desktop Connection Manager to save your domain and username can arise due to settings enforced on the remote machine or due to local security policies. In environments where security is prioritized, administrators may configure remote computers to prevent the saving of credentials. Consequently, users must manually enter their credentials each time they initiate a connection, which can be cumbersome and inefficient.
Original Code of the Problem (Conceptual)
While there is no direct code associated with this problem, the issue stems from the configuration settings, which can be represented conceptually:
Remote Desktop Connection Manager
{
// Attempt to save credentials
if (remote_computer.security_policy.allow_saved_credentials == false)
{
save(domain_username) => error;
}
}
Potential Solutions
To mitigate this issue, users can consider the following solutions:
-
Change Group Policy Settings:
- If you have administrative privileges, access the Group Policy Editor (gpedit.msc).
- Navigate to Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Security.
- Locate the setting "Allow delegation of credentials" and configure it to allow saved credentials.
-
Utilize Credential Manager:
- Open Windows Credential Manager by searching for "Credential Manager" in the Start Menu.
- Add a new Windows Credential with the required domain, username, and password.
- This may enable RDCMan to access these credentials automatically, bypassing the need for manual entry.
-
Use Alternative Tools:
- If RDCMan continues to cause issues, consider alternative remote desktop management tools. Tools like mRemoteNG or Royal TS offer similar functionalities and may handle saved credentials more efficiently.
-
Update Remote Desktop Services:
- Ensure that both the client and the remote desktop server are up to date. Sometimes, updates can fix issues related to saved credentials.
Practical Example
Imagine a scenario in which an IT administrator needs to connect to various servers daily. Each server is configured to disallow saved credentials for security reasons. The administrator must enter their username and password for each connection, wasting valuable time.
By utilizing the Group Policy settings to adjust the credential handling rules or implementing the Credential Manager method, the administrator could streamline their workflow, allowing for more efficient management of remote connections.
Conclusion
The inability to save domain and username credentials in Remote Desktop Connection Manager can be a hindrance for users who rely on efficient remote management. Understanding the underlying issues and exploring the solutions provided can significantly enhance your remote desktop experience.
Additional Resources
- Microsoft Remote Desktop Connection Manager Documentation
- Windows Group Policy Settings for Remote Desktop
- Credential Manager in Windows
By applying these strategies, you can overcome the hurdles of managing remote connections effectively, ensuring a more productive work environment. If you encounter persistent issues, consider reaching out to your IT department for further assistance.
