If you're experiencing crashes on your XPS 8920 after a Windows 10 update, particularly with the error message "Page fault in nonpaged area," you are not alone. This issue can be frustrating and may disrupt your workflow. Below, we will break down the problem, provide solutions, and offer resources for further assistance.
Understanding the Problem
The XPS 8920 is a powerful desktop computer that can run various applications smoothly. However, after a Windows 10 update, users have reported encountering a "Page fault in nonpaged area" error, causing their systems to crash unexpectedly. This error often indicates that the operating system is trying to access a part of the computer's memory that is not currently available or is corrupted. Here’s the original problem statement in clearer terms:
Original Problem: XPS 8920 crashes after Windows 10 update - Page fault in nonpaged area.
Rewritten Problem: My XPS 8920 crashes after a Windows 10 update, displaying a "Page fault in nonpaged area" error message.
Common Causes
The "Page fault in nonpaged area" error can be caused by several factors, including:
- Faulty Hardware: Memory (RAM) issues are a common culprit. If your RAM is damaged or improperly seated, it may lead to this error.
- Corrupted Drivers: Sometimes, outdated or corrupted drivers that are incompatible with the latest Windows update can trigger this issue.
- Malware or Virus: Malicious software can corrupt system files, leading to crashes.
- Faulty System Files: Corruption in the Windows system files, often due to improper shutdowns or power failures, can cause this issue.
Troubleshooting Steps
Here are some effective solutions to resolve the "Page fault in nonpaged area" error on your XPS 8920:
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Check Your RAM:
- Use Windows Memory Diagnostic or a third-party tool like MemTest86 to check for any issues with your memory. If you find any problems, consider replacing your RAM.
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Update or Rollback Drivers:
- Go to Device Manager and check for any drivers that require an update or may have been affected by the Windows update. It’s crucial to ensure all drivers are compatible with your current Windows version.
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Run System File Checker:
- Open Command Prompt as an administrator and execute the command:
sfc /scannow. This command scans for and repairs corrupted system files.
- Open Command Prompt as an administrator and execute the command:
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Check for Malware:
- Run a full system scan using Windows Defender or your preferred antivirus software to ensure there is no malware affecting your system.
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Restore Previous Windows Version:
- If the issue started immediately after a Windows update, consider rolling back to a previous version. You can do this through Settings > Update & Security > Recovery.
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Perform a Clean Boot:
- This helps identify if background programs are causing the problem. Go to System Configuration and disable all startup items and non-Microsoft services, then restart your computer.
Additional Recommendations
- Backup Your Data: Ensure that your important files are backed up before making significant changes to your system.
- Keep Your System Updated: Regularly check for Windows updates and device driver updates to avoid compatibility issues.
- Consider Professional Help: If the problem persists, it may be wise to consult with a professional technician who can provide hands-on assistance.
Conclusion
The "Page fault in nonpaged area" error on your XPS 8920 after a Windows 10 update can be resolved through a series of systematic troubleshooting steps. By checking your RAM, updating drivers, and ensuring your system is free of malware, you can minimize the risk of crashes. Always keep your system backed up and updated to maintain optimal performance. If you require further assistance, resources such as the Dell Support page and Microsoft's official help site can provide additional guidance.
By addressing these issues proactively, you can ensure that your XPS 8920 runs smoothly and efficiently, allowing you to focus on your tasks without interruptions.
